Yes, we do! All shipping is free through USPS! If you would prefer to ship your products using another method, we can set that up for you. Please be advised that all shipping methods, outside of USPS, will result in an extra charge for shipping your purchased items. This includes UPS and FedEx.
Do you accept return?
It depends on the product. For glass products, there are no returns that will be accepted. Some products can be returned for an in store credit. We are an authorized dealer for most of our electronic products. This means we can handle functionality issues with defective products without the customer having to send it back to the manufacturer, saving the customer from waiting weeks or months for the product to be returned.
What products do you offer?
Kratom, Custom Blown Glass, Glass Hand Pipes, Water Pipe, Vaporizers, Rolling Papers, Water Hand Bubblers, Soft Glass Water Pipes, Acrylic Water Pipes, Dab Rigs, Bangers, E-Nails, Wide Variety of Rolling Papers & Wraps (Tobacco & Non-Tobacco), Incense, Ashtrays, Torchs, Butane, E-Juice, Nic Salts, Mod's, Suorin, Vaporizers, and many more products for all of your other smoking needs.
What brands of E-Juice do you sell?
Our inventory is constantly changing based on what is popular at the moment and what is not very popular. The popular items we do not stock much, but we will have an abundance of the flavors that are popular at the moment. For more information, please call either one of our locations.
How durable is the glass you sell?
That varies from a rating of 1 to 10 depending on if you buy an inexpensive Import Pipe (1) or a Hand-Made Glass Pipe (10). We carry a wide selection of Water Pipes that all have a level of durability within the aforementioned range.
Why should people come to 2 Steps Higher over other smoke shops?
With the vast experience in the industry, we strive to bring the same product that we would buy for our family and friends to you! Our knowledge is out of this world on all of our products. Plus with the number of customers that have come through our shop over the past 12+ years with the different ailments, we have been able to help them in ensuring they purchase the right products. We strive to have top-notch product knowledge on all of our products!